Return Policy

We offer a 30-day return policy from the date you receive your order.

To be eligible, items must be unused, in original packaging, with tags, and include proof of purchase.

To request a return, contact us at quinonesdarwin022@gmail.com. Returns without prior approval will not be accepted.

Non-Returnable Items

• Sale items
• Gift cards
• Personal care products (e.g. perfumes, cosmetics)
• Custom or personalized items
• Hazardous or flammable goods
  

Damaged or Wrong Items

Please inspect your order upon delivery and contact us immediately if it’s damaged or incorrect.

Exchanges

For a different item, return the original and place a new order after your return is approved.

Refunds

Approved returns will be refunded to your original payment method. Processing times may vary depending on your bank.